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System KidsAdolescent Mothers and the Politics of Regulation$
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Lauren J. Silver

Print publication date: 2015

Print ISBN-13: 9781469622590

Published to North Carolina Scholarship Online: January 2016

DOI: 10.5149/northcarolina/9781469622590.001.0001

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PRINTED FROM UNIVERSITY OF NORTH CAROLINA PRESS SCHOLARSHIP ONLINE (www.northcarolina.universitypressscholarship.com). (c) Copyright University of North Carolina Press, 2019. All Rights Reserved. An individual user may print out a PDF of a single chapter of a monograph in NCSO for personal use.date: 13 October 2019

Playing Case Manager

Playing Case Manager

Work Life in a Culture of Fear

Chapter:
(p.21) Chapter One Playing Case Manager
Source:
System Kids
Author(s):

Lauren J. Silver

Publisher:
University of North Carolina Press
DOI:10.5149/northcarolina/9781469622590.003.0002

This chapter describes the inequalities between program settings, including Supervised Independent Living (SIL) apartment sites, the SIL administrative office, and the private agency’s business office. Case managers often feel discounted by administrative supervisors, if they don’t feel appreciated in their positions. As such, they are unable to provide comprehensive care to their clients. A general inability to sustain long-lasting and meaningful relationships also hinder care. However, identifying “caring” caseworkers and getting rid of the “uncaring” ones would not improve service provision overall. SIL environments have shaped interactions in ways that have compromised concern, irrespective of any individual worker’s intentions, suggesting that an individualized approach to care will not address the effects of structural inequalities and stigma narratives. Fragmentation within and between bureaucracies compromise the kind acts of participants and limit effective service provision.

Keywords:   Supervised Independent Living, case managers, care, caseworkers, SIL environments, structural inequalities, stigma narratives

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